Further Education Training Certificate - Business Administration Services (12 months – NQF Level 4 – 140 credits)
Programme description
- All fundamental unit standards are compulsory for this qualification (56 credits
- All core unit standards are compulsory (73 credits)
- Elective component (11 credits)
Course outline
- Understand administrative duties and responsibilities within an organisation
- Understand cultural differences within an organisation
- Identify problem-solving techniques as well as when and how to apply them
- Fundamental understanding of Business Administrative Services
How will you benefit?
Upon successful completion of the course, the learner will:
- Communicate effectively with fellow team members
- Know the procedures for stock and fixed asset control
- Develop administrative systems with other employees
- Improve organisational effectiveness by managing all administrative records and assisting others in the organisation to do so
- Present information that is routinely and regularly required as well as specific information that is requested from time to time
- Manage service providers
- Be an effective employee in the administrative section of an organisation
- Be aware of how fraud could exist within their organisation and assist in controlling it
- Display cultural awareness in dealing with customers and colleagues; utilising differences in a positive way
- Identify and solve work-related problems together with others in their department
